61 Miky Street

Camberton

CU3 5TY

27 January 2015

Customer Services Department

Carrefour

The High Street

Lampeter LA4 HS6

To whom it may concern,

I am writing to complain about the package of a water bottle which I purchased from your supermarket, last Friday.

The package is excessive for a water bottle. The plastic bottle is sufficient to protect the water and I think that the package only helps to pollute further the environment and I would like to make you think on this matter.

I called the Complaints Department in order to denunciate it. However, the assistant was very rude. He didn’t listen to my complaints and he hung up the phone.

I would be very grateful if you could look into this matter for me.

I look forward to hearing from you soon.                                               

Yours faithfully,

Mariona Cubells

Mariona Cubells